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Our principles:
1. Quality
We have a passion for our work.
Obstacles are a challenge, our objective is a high-quality result, and the easy way out does not tempt us.
2. Experience
Our lawyers have many years of experience in various legal tasks. We cater to our assignments in accordance with high professional quality criteria. More than 90% of our clients consider our professional skills to be good or exceptionally good.
3. Reliability
We aim at maximum reliability and operate in accordance with the standards of the Finnish Bar Association. All our employees are bound to professional secrecy, client materials are stored away from unauthorised eyes, email can be encrypted if so agreed and valuables are kept in a safe-deposit box. More than 90% of our clients consider our reliability to be good or exceptionally good.
4. Price-quality ratio
Our price-quality ratio is good, because our principle is to provide the best attorneys' services at competitive prices. When making an assignment, our client receives our price list and general terms of contract in writing. Invoicing procedures are subject to client-specific agreement. More than 70% of our clients consider our price-quality ratio to be good or exceptionally good.
5. Friendly service
Our objective is to ensure that doing business with us is as comfortable as possible. Our client service endeavours to handle difficult, and sometimes unpleasant, matters easily and smoothly. More than 90% of our clients consider our service to be good or exceptionally good.
Source: client satisfaction survey 2002
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